Call Us
Prefer to speak to someone? Call us during store hours. We'll answer questions about orders, stock, sizing, or styling.
Call 01642 254124Get in Touch
We're here to help. Whether it's a question about your order, stock check, styling advice, or just to say hello, we respond usually within 24 working hours. Instagram DM is often our fastest method.
Choose how you'd like to get in touch
Email Us
Send us a message and we'll get back to you as soon as we can. Order questions, stock checks, and styling advice are all welcome.
Email usVisit the Store
32 Yarm High Street, Yarm, TS15 9AE. Pop by to browse, chat with us, or collect an online order in person.
Get DirectionsMessage Us on Instagram
Follow @triads and DM us with questions. This is often our fastest response method, with daily updates and new drops too.
Follow @triadsWe're a Small Team
We're not a big corporation with call centers. You're speaking to Triads, a small independent business run by real people who care about what we do. We read every message and we'll do our best to help.
Instagram DM is often our fastest response method. Expect a reply within 24 working hours across all channels.
Common Questions
Where is your store located?
32 Yarm High Street, Yarm, TS15 9AE. We're in the heart of Yarm, North East England. Pop by to browse, try things on, or collect an online order.
How quickly will you reply to my email?
Usually within 24 working hours. We read and respond to every message. Instagram DM is often our fastest response method if you need a quicker answer.
Can I collect my online order in store?
Yes. Select collect in store at checkout when the option is available, and we'll let you know when your order is ready.
What are your store hours?
Our store is open Monday - Saturday 10am - 5pm and closed on Sundays.
(Please check the current store hours below or contact us before travelling, as hours can change.)