• Free UK Delivery on orders over £100.
• Next Day Delivery available — order before 3pm (Mon–Fri).
• Fully tracked delivery with DHL Express.
• Orders are dispatched within 1 working day.

• Worldwide DHL Express shipping.
• Duties & taxes included on international orders — no hidden charges on delivery.
• Fully tracked from dispatch to delivery.
• Most international orders are dispatched within 2 working days.

Don’t like it? Not for you? No problem.

• Return your order to us within 14 days of receiving it.
• Items must be unworn, with all original tags attached and returned in the same condition they left us.
• Once your return has been received and approved, we'll issue a refund minus the original shipping costs.
• Please include your name and order number inside the parcel.
• We recommend using a tracked service and keeping your proof of postage until your refund has been processed.

RETURN ADDRESS

TRIADS
32 High Street
Yarm
TS15 9AE
United Kingdom

Our products are made to last — and made to be looked after.

GARMENTS

• Always check the care label inside your garment first, as every product, fabric and finish can require different care.
• As a general guide, many garments should be washed at 30°C or below, but always follow the individual product care label.
• Wash carefully and avoid unnecessary high temperatures to help preserve the fabric, colour, print and shape.
• If your garment requires professional cleaning, check the care label for the correct instructions.
• P and F dry-cleaning symbols require different professional cleaning processes, so show the label to your local dry cleaner before having the garment cleaned.
• If you're unsure, speak to a professional dry cleaner and let them advise you based on the care label.

FOOTWEAR

• Regular care will help keep your footwear looking its best for longer.
• We recommend Jason Markk cleaning and footwear-care products, available from TRIADS.
• Always check that the cleaning product is suitable for the material before use, particularly with suede, nubuck and delicate leathers.
• For deeper cleaning or restoration, we recommend using a professional sneaker specialist.
• Need some help? Get in touch — we can recommend a specialist who accepts footwear by post and can ship it directly back to you once the work is complete.

PLEASE NOTE

These are general care recommendations only. Always follow the manufacturer's care label supplied with your individual product, as materials, treatments and finishes vary between products.

Look after it. Wear it. Keep it.