Got Questions? We've Got You Covered
Find quick answers about delivery, returns, orders, and more. If you still need help, our team is here for you.
Delivery
UK delivery takes 2–3 working days, with next day options available.
Yes, all orders are fully tracked.
Yes, we ship worldwide with fast, reliable delivery.
Returns
You have 14 days from receiving your order to send it back.
A £5 return fee is deducted when using our returns portal.
Yes, simply include your order details in the parcel.
Orders
Please contact us as soon as possible and we'll try to help.
Yes, you can collect your order from our store.
Yes, tracking details are sent once your order is dispatched.
Payments
We accept major cards and secure payment options.
Yes, you can buy now and pay later with Klarna.
Still Need Help?
If you can't find what you're looking for, our team is here to help.
Email us
customersupport@triads.co.ukCall us
01642 254124Independent since 1988 • Trusted UK retailer • Real customer support