Delivery Information

UK Delivery

  • Free shipping is offered for all UK orders over £100.

  • We utilise UPS Standard as our designated carrier for deliveries within the UK. This service guarantees delivery within a minimum window of 2-3 days after fulfillment. Additionally, UK deliveries qualify for complimentary shipping via this service on orders exceeding £100.

  • Please note that Next Day Delivery applies to the next working day; orders placed on weekends will be processed on Mondays for next-day delivery.

International Orders

  • We use DHL EXPRESS for international orders, with shipping rates calculated at checkout based on your location.
  • You'll receive a tracking number via email once your order is dispatched, and please allow 2 days from the dispatch email for delivery.
  • Please note that we cannot ship adidas merchandise outside of the EU due to a rule implemented by adidas on January 1, 2013, which we must adhere to. We apologize for any inconvenience.
  • International orders are limited to a maximum of two pairs of shoes under the flat rate; larger orders may incur extra charges.

Click & Collect

  • Skip the wait for delivery by ordering online and collecting in-store!
  • Please allow 24 hours before attempting to collect your order, or wait for our 'Order Dispatched' email confirmation.
  • When you come to collect, bring a copy of your 'Order Dispatched' confirmation email and photographic ID (Passport, Driving Licence, or Student Card).
  • If you haven't collected your order within 30 days, it will be cancelled and refunded. For further information, please email us at customersupport@triads.co.uk
Pre Order Product


Pre ordered product is shipped at the earliest opportunity as soon as the product arrives. We are unable to give a precise date but can normally provide a an indication of which month they are scheduled for. We apologise but can't be accountable for any slight delays.