International orders and shipping
Clear delivery options, upfront duties and taxes, and tracking from warehouse to doorstep.
DHL Express works fast
Real case: A Triads customer received their parcel in Australia within 1 working day via DHL Express.
This is not a guaranteed delivery time. Actual delivery depends on destination, customs processing and local conditions. Express provides the fastest available service.
Transparent pricing — no surprises
Your shipping cost includes international delivery, pre-calculated duties and taxes, and DHL app tracking. What you pay upfront is what you pay total.
- Your location and destination
- Shipping method selected
- Order weight and size
- Current DHL rates
Checkout calculates the exact cost before you pay.
Reliable, affordable international delivery
- Available to most countries worldwide
- 7–14 business days, typically
- Real-time DHL app tracking
- Duties and taxes paid upfront
- Automatic customs handling
- Cost calculated at checkout
Fast international delivery via DHL Express
- Available to most countries worldwide
- 2–5 business days, typically
- Real-time DHL app updates
- Duties and taxes paid upfront
- Expedited customs clearance
- DHL airline network and priority handling
International returns are not free
You arrange and pay for outbound shipping to the UK and return shipping back to your country. Both costs are deducted from your refund or store credit.
Use the international returns portal.
No hidden costs at customs
Duties and taxes are calculated upfront and included in your shipping fee. You know exactly what you are paying, with no additional charges at the border.
Real-time tracking
Track from warehouse to doorstep through the DHL app or email updates, with delivery notifications for Economy Plus and Express.