Terms & Conditions

Clear rules for a fair transaction. Read before you order.

How Orders Work

You can order online through triadsclothing.co.uk or in person at our store at 32 Yarm High Street, TS15 9AE, United Kingdom. Online orders are placed through checkout. In-store orders are processed with immediate payment.

An online order becomes binding when we send an order confirmation email. An in-store purchase becomes binding when payment is completed. We may refuse or cancel orders that breach these terms, appear fraudulent, or exceed available stock. Contact us within 2 hours to request an online cancellation or modification, subject to availability. In-store purchases are final at point of sale. Availability, pricing, and product details are shown as accurately as possible, though minor variations may occur.

Payment and Pricing

Online payments may be made by major credit and debit cards, American Express, Klarna, Clearpay, Apple Pay, and Google Pay. In-store payments may be made by major credit and debit cards, American Express, Klarna, or cash. Prices are listed in GBP and include UK VAT where applicable. Prices may change, but the price shown at checkout applies to your confirmed order. International customers may be responsible for import duties and taxes.

Shipping and Delivery

Shipping options, charges, destinations, and estimated timelines are set out in our Shipping Policy. Delivery estimates are good-faith guidance and are not binding deadlines. For international orders, you are responsible for customs clearance, duties, taxes, and other charges not expressly covered by Triads. Triads is not liable for loss, damage, or delay beyond the carrier's liability.

Returns and Refunds

All sales are final except where a return is expressly offered under our Returns Policy. That policy explains eligibility, exclusions, time limits, condition requirements, and refund methods. Nothing in these terms limits your statutory rights.

Intellectual Property

Triads Clothing owns or licenses the website content, including our brand materials, designs, photography, text, and graphics. You may not copy, reproduce, modify, distribute, or commercially use that content without written permission.

Website Use

You must use this website lawfully and respectfully. Automated scraping, data extraction, interference with the website, harassment, and attempts to bypass security are prohibited. Products purchased from Triads must not be resold at inflated prices or in a misleading way.

Liability and Disputes

We are not liable for events outside our reasonable control or for carrier loss, damage, or delay beyond the carrier's liability. These terms do not exclude or limit liability where the law does not allow us to do so. If a dispute cannot be resolved directly, it will be handled under the applicable laws and courts of England and Wales.

General

These terms should be read with our Returns, Shipping, Payment, and Privacy Policies. If any part is found invalid, the remaining provisions continue to apply. We may update these terms from time to time by publishing a revised version on this website.