Get in touch
customersupport@triads.co.uk
Just Dropped
Laboratory Perfumes
Carhartt WIP
Contact our store for store related enquires
01642 254124
32 Yarm High Street, TS15 9AE
For any questions about our store, including opening hours or other details, please reach out to us at the number listed above. Please note that our store number cannot assist with website-related issues.
Frequently Asked Questions
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Domestic (UK) shipping can take up to 5 business days.
International shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
All products we sell are manufactured by third parties, so faulty items must be returned to the manufacturer for inspection. Customers are required to provide proof of purchase, such as a receipt (physical or digital) or a bank statement. Returns cannot be accepted without the proper documentation.
Please note that the process may take some time, especially for items sent to manufacturers in locations like Italy.
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We work with all major carriers and local courier partners. Use the shipping estimator in your cart to view your shipping rates. Most parcels are shipped via UPS for their reliable and efficient delivery service.
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