• New season kit takes 1 working day to process.
• Heavily discounted items can take up to 5 working days.
• International orders take 2 working days.
• If we cannot locate an item, we cancel the order and issue a full refund.

Stock is seasonal and limited. If we cannot locate your order during processing, we cancel it and refund you in full.

All orders ship via DHL. Use the DHL Express app to track your parcel and receive delivery updates.

Online orders must be returned within 14 days of receipt. In-store purchases must be returned within 14 days of purchase.

Return shipping is your responsibility for UK and international orders. Local customers can return items to 32 Yarm High Street.

Items must be unworn, free from visible wear, and returned with all original packaging. Items with visible wear or damage cannot be accepted.

Yes. Select collect in store at checkout. You will be notified when your order is ready at 32 Yarm High Street.

Yes. In-store purchases can be returned within 14 days. Unwanted garments are eligible for store credit rather than a cash refund.

Contact us by Instagram DM or email. We may be able to offer limited case-by-case leeway, but this is not guaranteed.

We offer a range of flexible payment methods both in-store and online.

In Store:We accept all major credit and debit cards, as well as American Express, Klarna and cash.

Online:Shop securely using all major credit and debit cards, alongside American Express, Klarna, Clearpay, Apple Pay and Google Pay.

Choose the payment method that works best for you at checkout.

Payment is authorised during checkout. If we cannot locate an item, we cancel the order and issue a full refund.

We cover duties and taxes on international orders. If charges are excessively high for your destination, we will contact you before shipping.

Contact us as soon as possible with your order details and clear photographs of the fault. We will review the issue and advise on the next step.

Faulty items are reviewed separately from unwanted returns. Do not send an item back until we have confirmed the return instructions.

Once received, returns are inspected and refunds are processed within 5 working days. Your payment provider may take up to 7 working days to show the refund.